Privacy Policy

Last updated: April 2026

Andreas Vedder operating as VitalFlow is deeply committed to protecting your personal privacy and handling all collected information with the highest levels of responsibility, transparency, care and technical security available.

Information We Collect

We collect only the absolute minimum personal information necessary to successfully process your orders, deliver the requested educational materials and provide high-quality customer support when needed:

Name — provided optionally and used solely for polite, personalized and friendly communication during order confirmation and support interactions
Phone number — required to confirm order details, coordinate delivery of digital access and offer timely assistance if questions arise
Selected program or bundle — necessary to ensure you receive the correct educational materials and relevant guidance
Basic technical and anonymized data — such as browser type, device information or general usage patterns, collected only for the purposes of improving website functionality, security and overall user experience

We do not collect email addresses unless you voluntarily provide one during direct communication. We never store any payment card details on our systems and never request sensitive financial, health-related or other private information through phone calls, messaging applications or email.

Purposes of Using Your Data

Your personal information is used exclusively for the following legitimate and necessary purposes:

Processing, confirming and fulfilling your orders for the educational programs
Providing timely, helpful and personalized customer support throughout the ordering and initial usage period
Continuously improving the functionality, performance, security and overall user experience of our website
Preventing fraudulent activities and ensuring the ongoing safety and integrity of our services and platform

We do not engage in any marketing communications using your data, do not sell or rent personal information to any third parties, and do not participate in automated profiling or decision-making processes that could affect you.

Important Fraud Prevention Notice

VitalFlow will never ask you for credit card numbers, CVV codes, bank account details, passwords or any other sensitive financial or personal information via phone calls, emails, messaging apps or any other communication channel. If you ever receive such a request claiming to be from us, it is fraudulent. Please end the conversation immediately and report it to us so we can take appropriate action.

Data Protection Measures

We implement robust technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, misuse or disclosure. These measures include the use of encrypted servers, secure HTTPS/TLS connections for all data transmission, strict role-based access controls and regular security audits and reviews. Only a very limited number of authorized personnel, who are bound by strict confidentiality agreements, have any access to personal data, and only when strictly necessary for providing the requested services.

Your Rights Regarding Your Data

You have several important rights concerning the personal information we hold about you, including:

The right to request access to the data we hold and receive a copy of it
The right to request correction of any inaccurate or incomplete personal data
The right to request deletion of your personal data under certain conditions
The right to restrict or object to certain types of processing of your information

To exercise any of these rights, simply contact us using the details provided at the bottom of this page. We will respond to your request promptly and within the timeframes required by applicable data protection laws.

Use of Cookies

Our website uses only essential technical cookies that are strictly necessary for the site to function correctly, such as maintaining your session or remembering basic preferences during your visit. We do not use any advertising cookies, analytics cookies or any form of tracking cookies that would monitor your behavior across different sites.

Changes to This Privacy Policy

We may update or revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements or improvements to our services. Any updates will be posted on this page with a new "Last updated" date at the top. Your continued use of the website following the posting of any revised policy constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your information.

← Back to Home